Please see the following extract from our Terms & Conditions:
- At the discretion of the Event Organiser, subject to availability, and only when the process is completed at least two hours before the start of the booked session, the order page may offer the option to:
- Cancel the tickets (subject to cancellation fee of at least £3.50 per ticket).
- Move all of the tickets to an alternative session with equivalent value, subject to availability.
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